Insurance Claims

Blog categorized as Insurance Claims

Our Founder William Johns calls out insurers and advocates for changes to Activities of Daily Living for all claimants. 

25.05.23 10:47 AM By William - Comment(s)
Our Founder William Johns calls out insurers and advocates for changes to Activities of Daily Living for all claimants. 

In October last year ASIC called on life insurers to address what it termed a “problem with the design” of total and permanent disability

(TPD) insurance.

That problem was the activities of daily living (ADLs) definition. When claims were assessed under this narrow definition, 60% were declined.

The re...

Asgard & AIA Change Their Definitions from 1 July 2023 to expand ADLs (Activities of Daily Living) to Include Neurological Issues.

25.05.23 10:16 AM By William - Comment(s)

After much advocacy by ClaimRight and others, AIA and Asgard have updated their definitions to be more inclusive. The definition below is a positive leap forward, but we still need to see a broading expansion in line with the WHO definitions.


This is published by Asgard/ AIA

Enhancing Total & Perm...